Even while Snapchat is an excellent photo and video sharing software, it is not without faults and flaws. Snapchat users occasionally have issues accessing the app’s fundamental functionalities.
For example, many Snapchat users recently received a ‘Tap to Load’ message on their snaps. According to them, the Snapchat app is stuck loading a snap.
Also, a few users have claimed that Snapchat does not load snaps at all. So, if you’re experiencing such troubles with your Snapchat app, keep reading.
Snapchat may fail to load for a variety of reasons, the most common of which is an internet connection problem. We’ve compiled a list of the best solutions to fix the Snapchat not loading snaps issue. Let’s get started.
Why isn’t Snapchat loading snaps?
Snapchat may fail to load snaps for a variety of reasons. We’ve compiled a list of all the possible causes of Snapchat not loading snaps.
No or unstable Internet connectivity.
A bug in the phone’s operating system.
Snapchat’s cache and data are outdated.
Data Saver Mode is turned on.
The Snapchat servers are offline.
How to Fix Snapchat Not Loading Snaps Issue
Now that you know all the possible reasons for Snapchat not loading snaps, troubleshooting can become easy. Here are the best ways to fix Snapchat not loading snaps.
1. Restart the smartphone.
Before proceeding to the next procedures, make sure to restart your phone. Restarting your phone is a good thing, especially if you haven’t done it in a while.
Restarting may resolve most Android or iOS issues and eliminate all bugs blocking Snapchat from loading snaps.
To restart your phone, press and hold the Power button and then select the ‘Restart/Reboot’ option. After restarting, open Snapchat and check your Snaps.
2. Ensure that the internet works.
Slow internet connectivity is frequently the primary cause of Snapchat not loading snaps. If your internet connection is down or inconsistent, you will have difficulty using the majority of app capabilities.
Learn more: How to Fix Err_Cache_Miss Error in Chrome
So, before you try the next methods, check whether your phone is connected to an active internet. You can switch to a different network mode or mobile data if the internet is not working.
3. Check if Snapchat is down
The next thing you need to do is check whether the Snapchat servers are facing any outages. Server outages are very common, and similar apps face this issue.
When Snapchat faces a server outage, you will face problems even while logging in or using the app’s other features.
You can check Snapchat’s Status Page to confirm whether Snapchat is down. If the servers are down, you must wait until the services are restored.
4. Disable Snapchat Data Saver Mode
Snapchat has a Data Saver Mode that reduces mobile data usage. However, when the feature is turned on, you must manually load the content line lenses and Snaps. So, chances are that Data Saver is enabled on your Snapchat; hence, you are encountering the ‘Tap to Load’ message.
If that is the issue, you must disable the Data Saver Mode on Snapchat. Here’s how to disable Snapchat Data Saver.
1. Open the Snapchat app on your smartphone.
2. Next, tap on your Bitmoji avatar at the top-left corner.
3. On the Profile screen, tap on the Settings gear icon.
4. Now scroll down and tap on the Data Saver.
5. On the Data Saver screen, uncheck the ‘Data Saver’
That’s it! This will disable the Data Saver mode of the Snapchat app.
5. Disable Battery Optimization for the Snapchat app
On Android, you can enable battery optimization for selected apps. When you enable battery optimization for an app, the feature eliminates a few background processes run by the app to preserve the battery.
Sometimes, the battery optimization mode interfaces with the app’s functionality. Hence, you can disable the Battery Optimization for Snapchat to fix the problem.
1. Open your Android App Drawer and select Settings.
2. On the Settings, scroll down and tap Battery.
3. On the Battery, scroll down and tap More Settings.
4. On More Settings, tap on Optimise battery use.
5. Now select Snapchat from the list of apps and select Don’t optimize.
After making the changes, rerun the Snapchat application. This time you won’t face Snapchat Snaps not loading problem.
6. Disable the Power Saving Mode
The Power Saving Mode of Android can interfere with the functionality of the Snapchat app. As a result, you can face problems while viewing the Snaps. Hence, you should turn off the Power Saving mode to see if Snapchat problems get resolved.
1. Open your Android App drawer and select Settings.
2. Go to Settings and then Battery.
3. On the Battery screen, select the Power Saving Mode.
4. Now, disable the Power Saving Mode toggle.
This is how to disable power saving mode on your Android to resolve the Snapchat not loading snaps issue.
7. Clear the Snapchat app cache.
Snapchat Snaps not loading may potentially be due to an old or corrupted app cache. It is also recommended that you remove the Snapchat App Cache. Here’s what you should do.
1. Launch the Snapchat app and tap on your Bitmoji avatar in the upper left corner.
2. On the profile screen, select the Settings gear icon.
3. On Settings, scroll to the Account Actions and tap Clear Cache.
4. Next, on the Clear Cache confirmation prompt, tap the Continue button.
That’s it! That’s how easy it is to clear the Snapchat cache.
8. Update your Snapchat App
Updating the app is an evergreen technique to solve a variety of issues. If your issue has not yet been resolved, it is best to update the Snapchat app.
The Snapchat app version you are using contains a problem that prevents Snaps from loading. You may simply fix such bugs by updating your Snapchat app.
You can easily download Snapchat app upgrades from the official app stores, Google Play (Android) and Apple App Store (iPhone).
9. Reinstall the Snapchat application.
If nothing else works, you might try reinstalling the Snapchat app. Reinstallation will resolve all problems and file corruption concerns.
When you reinstall an application, all saved data and leftover files related to the apps are removed. To reinstall Snapchat, long press on the Snapchat app icon on your home screen and select ‘Uninstall’.
Once uninstalled, reinstall the application. This should resolve the Snapchat Snaps not loading issue on your device.
10. Contact Snapchat support.
If you have tried all of the ways, Snapchat is most likely not loading. The snap issue is already resolved. If you’ve tried everything and nothing has worked, now is the time to contact Snapchat Support.
Snapchat’s support team is fantastic and can assist you with a variety of app-related concerns. To get help, go to the Snapchat app’s Settings menu and click Help. Learn more
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