Although Samsung produces the best smartphones, there are a few issues with some of its models, particularly the mid-range ones. A few Samsung users have recently messaged us to ask how to resolve the issue of the Samsung Messages App crashing. Even the inability to transmit or receive SMS has been asserted by some.
Therefore, see what you need to do if you’re having similar issues and are unable to get the most out of Samsung Messages.
Does the Samsung Messages App Not Function?
A malfunctioning Samsung Messages App could indicate a number of underlying problems. Maybe you have other SMS apps installed on your phone that conflict with the stock ones.
It’s also possible that the Samsung Messages app’s cache file is corrupted or outdated or the version of One UI installed has a bug.
How do you fix the Samsung Messages App not working?
Since you don’t know why the Samsung Messages app is not working, you need to follow all general workarounds that fix the SMS app problems. Here are some of the best things you can do.
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1. Force Stop the Samsung Messages App
If the messages app isn’t working, you need to force stop the app on your Samsung phone. Follow these steps to force stop the app.
- Launch the Settings app on your phone and tap on Apps.
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On the Apps screen, find and tap Samsung Messages.
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On the next screen, tap the Force Stop button.
Once force stopped, launch the Samsung Messages app on your phone. This should fix the problem.
2. Restart your Samsung phone
If force-stopping the Samsung messages app didn’t help, you need to restart your Samsung phone.
Restarting the phone will remove the bugs & glitches that may be preventing the Messages app from functioning properly.
Hence, long-press the Power button of your Samsung phone and select Restart. After the restart, check whether you can use the Samsung Messages app.
3. Uninstall other SMS apps on your phone
Having two or more SMS apps can lead to conflicts, especially if Samsung Messages is not selected as the default SMS app.
You need to recall whether you’re facing the problem after installing a third-party SMS app on your Samsung Phone.
If you can’t recall, go through the App Manager and check for additional SMS apps installed on your device. If you find any, simply disable or uninstall them.
4. Set Samsung Messages as the default messaging app
You should also set the Samsung Messages app as the default messaging app on your phone. Here’s how to do it.
- Launch the Settings app on your Samsung phone.
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When the app opens, tap on Apps.
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Next, select Choose default apps.
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Next, tap the SMS app.
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On the Default SMS app, select Samsung Messages.
5. Update the Samsung Messages
You may be using the outdated version of the Samsung Messages app on your phone. Hence, if the app is not opening on your phone, you can try updating it from the Galaxy Store. Here’s what you need to do.
Launch the Galaxy Store on your phone.
Next, navigate to the Menu > Update.
Or else, find Samsung Messages and update the app.
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6. Clear the Samsung Messages Cache
As we mentioned above, corrupted or outdated app caches can often lead to problems like apps not working or crashing. You can fix such problems by clearing the existing cache file saved by Samsung Messages.
- Launch the Settings app on your Samsung phone.
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When the app opens, tap on Apps.
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On the Apps, find and tap on Samsung Messages.
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On the App info screen, select Storage.
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On the next screen, select Clear Cache.
7. Use a Different SMS app
The only way to exchange SMS if nothing else resolves your Samsung Messages issue is to switch to a different messaging app.
For SMS exchange, you can utilize programs like Google Messages, which has more features than Samsung Messages.
If not, you can look through our list of the top SMS applications for Android and select the one that best meets your requirements.
The Samsung Messages App Not Working issue can be resolved with the help of this guide. Please let us know in the comments if you require any additional assistance on this subject. Additionally, remember to tell your friends about this information if you find it useful. Learn More
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