Despite being free to download and use, the desktop Messenger client has a few issues that may make instant messaging a nightmare. For instance, a lot of customers have recently complained about Messenger’s inability to function on Windows 11.
Therefore, keep reading the article if you recently upgraded to Windows 11 and the Messenger app isn’t functioning.
Why does Windows 11 not support Messenger?
Messenger may not be functioning on your computer for a variety of reasons. We’ve outlined a few of the most common causes of Messenger’s malfunctions or loading issues on Windows below.
Many variants of Messenger are running in the background.
Despite being free to download and use, the desktop Messenger client has a few issues that may make instant messaging a nightmare. For instance, a lot of customers have recently complained about Messenger’s inability to function on Windows 11.
Therefore, keep reading the article if you recently upgraded to Windows 11 and the Messenger app isn’t functioning.
Why does Windows 11 not support Messenger?
Messenger may not be functioning on your computer for a variety of reasons. We’ve outlined a few of the most common causes of Messenger’s malfunctions or loading issues on Windows below.
- Click on the Windows 11 search and type in Task Manager. Next, open the Task Manager app from the list.
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Next, switch to the Processes tab on the right side.
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Right-click on Messenger and select End Task.
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- Once done, open the Messenger app from the desktop screen or Start Menu.
2. Restart your Windows 11 computer
If relaunching the Messenger app didn’t help, you must restart your Windows computer. Sometimes bugs on Windows 11 may prevent apps from running.
The best way to eliminate such bugs is to restart the computer. To restart your Windows 11 computer, click the Start button and then the Power Menu.
On the Power Menu, select the Restart option. This will immediately restart your Windows 11 computer. After the restart, launch the Messenger app again.
3. Check your internet
If your internet connection has been unstable, you will face problems running most online services & apps. It’s essential to check and rule out the network connectivity issues to fix the Messenger not working problem.
To start off, you should check if your PC is connected to a working & stable internet. You can confirm that by visiting the fast.com or any other speed check website.
If there’s an internet issue, you can try restarting your router and reconnecting to the WiFi network.
4. Check if Facebook Messenger is down
Before everything else, you should check if the official servers of Facebook Messenger is up and running.
Like all web services, Facebook Messenger’s servers are often down for maintenance. When this happens, you will experience problems using the Messenger app.
So, visit this webpage and check whether the Facebook Messenger servers are down globally. If they are, you should wait until they are restored.
5. Correct the Time & Date Settings
Incorrect time and date settings can affect the Messenger app’s functionality. Hence, you must confirm whether your device uses the correct date and time. Here’s what you can do.
- Click on the Windows 11 Start button and select Settings.
- On Settings, click on Time & Language.
- On the right side, click on the Date & time.
- Enable the toggle for Set time zone automatically.
- Click the ‘Sync now’ button after making the changes.
6. Update the Facebook Messenger App
It’s a good security practice to keep PC apps up to date. Doing so will ensure better compatibility and stability and bring new features.
To update the Messenger app on Windows 11, open the Microsoft Store app and switch to the Library tab.
Find the Messenger app and click on the Update button beside it. This will update the Facebook Messenger app on your PC.
7. Repair & Reset the Messenger App
On Windows 11, you can repair and reset the Microsoft Store apps. This feature is useful, especially if the app isn’t working correctly.
So, if the Messenger app is still not working on Windows 11, you can repair or reset it. Here’s what you need to do.
- Click on the Windows Start button and select Settings.
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On Settings, switch to the Apps section on the left.
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On the right side, click Installed Apps.
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Now, find the Messenger app, click on the three dots, and choose Advanced options.
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On the next screen, click the Repair button.
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This will repair the Messenger app installation files. Once repaired, launch the Messenger app. If the app is still not working, move to the Advanced options screen and click the Reset option.
8. Clear the Microsoft Store Cache
While Clearing the Microsoft Store cache has no direct link with Messenger, clearing the Store app cache has helped many users.
Several Windows 11 users claimed to resolve the error message by clearing the Microsoft Store cache. Hence, you can also try doing it to check if the problem resolves. Here’s how to clear the Microsoft Store Cache.
First, press the Windows Key + R button to open the RUN dialog box.
When the RUN dialog box opens, type wsreset.exe and press Enter.
9. Install all Pending Windows 11 Updates
Sometimes, bugs in the operating system can prevent the Messenger app from working on your Windows 11. The best you can do to resolve such an issue is to update your operating system to the latest version.
You need to head to the Windows Update Settings from Settings > Windows Updates. On the right side, you will find all your pending Windows 11.
Just download and install all pending updates. After installing the updates, restart your computer and launch the Messenger app.
10. Reinstall the Messenger App
If Messenger is still stuck on the loading screen, you can try reinstalling the app. Reinstallation is the ultimate way to deal with problems that don’t resolve.
To reinstall the Messenger app, click Windows Search and type in Messenger. Right-click on the Messenger and select Uninstall.
On the prompt that appears, select Uninstall again. Once uninstalled, open Microsoft Store and install the Messenger app again. After the installation, log in with your Facebook account and use the app on your Windows 11 PC.
11. Use the Messenger Web Version
The Messenger Web Version is an easier way to access the Messenger chat if you don’t have the time to try all of these options.
You may use Messenger’s web version from any web browser to talk with your Facebook pals.
Just go to https://www.messenger.com/ using your preferred web browser. After that, log in using your Messenger credentials and begin chatting with your pals.
If Messenger isn’t functioning on Windows 11 machines, try these easy solutions. All of these fixes would have resolved the Windows 11 Messenger problems. Remember to share this guide with others who are experiencing the same issue if you find it useful.
